Online Senior Cargo & Parcel Claims Examiner — Generative AI Domain Expert

Ready to hit the ground running with an exciting new income stream? ActiveHired is fast-tracking applications for an ambitious Online Senior Cargo & Parcel Claims Examiner — Generative AI Domain Expert offering $20 - $60/hour! In this fully remote role, you'll put your skills in Air Cargo Claims, Custody Determination, Parcel Delivery Disputes, Release Rules to work immediately, authoring real-world prompts and evaluating AI performance. We move fast, communicate clearly, and ensure top contributors get onboarded without endless interview loops.

What Your Day-to-Day Looks Like

• Identify inconsistencies, omissions, or procedural issues in freight documentation and claims submissions.
• Provide subject matter input to support the training and refinement of AI-powered claims processes.
• Review and analyze documentation related to cargo and parcel claims, including air waybills, shipment photos, and delivery records.
• Assess evidence to determine custody, liability, and compliance with release rules for disputed shipments.
• Draft clear and concise written rationales supporting custody and liability determinations.
• Evaluate delivery photo disputes and provide detailed findings based on visual and written evidence.

Qualifications That Catch Our Eye

• Comfortable working independently in a remote environment and meeting project requirements.
• Background in collaborating with or providing input for claims process improvements or audits is a plus.
• 5+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
• Strong knowledge of custody determination, release rules, and liability assessment in air and ground freight contexts.
• Proven expertise handling parcel delivery disputes and interpreting freight documentation.
• Exceptional written and verbal communication skills, with a keen eye for detail and clarity in reasoning.
• Experience reviewing photographic shipment evidence and drafting written determinations.

Why You'll Love This Engagement (Pay & Perks)

• Compensation Rate: $20 - $60/hour (verified contractor remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Air Cargo Claims, Custody Determination, Parcel Delivery Disputes, Release Rules, Freight Documentation, Liability Assessment
• Hiring Lead: Jordan Cole (Lead Placement Coach) at ActiveHired

Direct Application Process: Click the Apply button on this page to submit your profile directly for immediate evaluation.