Online Revenue Operations & CRM Systems Specialist (SaaS) — Enterprise Workflow AI — Generative AI Domain Expert

ActiveHired is expanding its remote specialist bench with a Online Revenue Operations & CRM Systems Specialist (SaaS) — Enterprise Workflow AI — Generative AI Domain Expert at $45 - $90/hour. Contributors work asynchronously from home across major English-speaking countries, translating real-world workflows in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts into high-signal training examples and multi-step evaluation criteria for enterprise AI models.

Primary Responsibilities

• Record your reasoning, including rationale for changes made and areas intentionally left untouched, to support transparent operational decision-making.
• Apply critical judgment and operational expertise when faced with conflicting rules or cascading changes that impact multiple systems.
• Deliver thorough written documentation that can serve as reference for both technical and non-technical stakeholders.
• Demonstrated professional or academic background in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting.
• Strong analytical reasoning and ability to articulate complex concepts clearly in written English.
• High attention to detail when reviewing technical or domain-specific documentation.
• Self-motivated and reliable within an asynchronous remote work environment.

Skills & Experience Needed

• Comfort navigating and documenting grey areas and exceptions in written policy, particularly around renewals and entitlement changes.
• Professional English proficiency, with strong skills in articulating nuanced reasoning and operational trade-offs in both written and verbal communication.
• Compensation Band: $45 - $90/hour
• Work Location: Remote (100% Remote / Asynchronous Flexibility)
• Available Openings: 30 open positions
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, or SaaS implementation and onboarding with direct system ownership.

Remuneration & Remote Setup

• Compensation Rate: $45 - $90/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Agency: ActiveHired

Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.